Privacy Policy - Door of Return

Effective Date: April 1, 2025

Welcome to Door of Return! Your privacy is important to us. This Privacy & Cookies Policy outlines how we collect, use, store, and protect your personal data when you use our website and services.

1. DATA COLLECTION & USAGE

1.1. Information We Collect:

Personal details (e.g., name, email, phone number) provided when booking a tour or signing up for our services.
Payment details for transaction processing (secured via third-party payment providers).
Travel-related information, including passport and visa details, if required.
Communications with us via email, chat, or social media.
Website usage data, such as IP addresses, browser type, and pages visited (collected through cookies and analytics tools).

1.2. How We Use Your Information:

To process bookings, payments, and tour-related services.
To communicate important updates, confirmations, and customer service responses.
To improve our website, services, and user experience.
For marketing and promotional purposes (only with your consent).
To comply with legal and regulatory obligations.

2. DATA SHARING & SECURITY

2.1. Third-Party Sharing:

We do not sell or rent your data.
We may share information with trusted service providers (e.g., hotels, airlines, payment processors) for tour-related purposes.
Legal authorities may access your data if required by law.

2.2. Data Security:

We implement appropriate technical and security measures to protect your data from unauthorized access, loss, or misuse.
Transactions are encrypted via Secure Socket Layer (SSL) technology.

3. COOKIES POLICY

3.1. What Are Cookies?
Cookies are small files stored on your device when you visit our website. They help us enhance user experience, analyze traffic, and personalize content.

3.2. Types of Cookies We Use:

Essential Cookies: Necessary for website functionality (e.g., login sessions, security).
Performance Cookies: Collect anonymous data on website usage to improve performance.
Marketing Cookies: Used for targeted advertising and promotional content (only with your consent).

3.3. Managing Cookies:

You can control or disable cookies via your browser settings. However, some features may not function properly if cookies are disabled.

4. USER RIGHTS & CHOICES

4.1. Your Rights:

Access, update, or delete your personal data upon request.
Withdraw consent for marketing communications at any time.
Request a copy of the data we hold about you.

4.2. How to Contact Us:
For privacy-related inquiries, please email us at [will provide when its set up].

5. CHANGES TO THIS POLICY